Yes! We do indeed deliver outside Finland and all deliveries are made using Finnish Post Priority -parcels or DHL Express Worldwide. At the moment we deliver mainly to EU-countries, but we can of course do exceptions, so send us a message with the wanted goods & clothes sizes and we will see if we can make the delivery also to your beautiful country. Please note, that if you return any goods to us, you must pay all shipping costs related to the return. Always contact us before returning anything.
As our webstore is available only in finnish, we suggest that if you find finnish language difficult, you should send your orders to us by email. The email address can be found at the last part of this text. With foreign orders, we can accept payments by direct Checkout-payments, bank transfer (and now also with PayPal, read on).
At the moment, our webstore accepts orders from most of EU countries, but not all. If you live in a country that is not on our delivery lists, please send your order to us with email.
If you have a company, we can also sell with wholesale prices. We have a separate stocks for these purposes. Please give us your company info & VAT-number and ask for quote for any item and we will reply with our best offer and stock availability.
It is now also possible for us to use PayPal to bill you for the order, but this must be done separatelly, as our shop is not yet directly PayPal compatible. If you wish to pay us with PayPal, please send your order to us with email: info@supernova.fi. Please check our shipping costs below before making the order.
Here are the typical shipping costs to EU-area, the cost is determined by the destination country, weight and size of the parcel. We will always give you the exact quote to each order and the webstore can already automatically calculate the shipping costs to many EU-countries.
Letters:
12,00-15,00 Euros and upwards depending on weight. (We use only letters with tracking service!)
Parcels:
If these parcel prices seem steep to you, please be aware that we are charging you only part of the real costs charged from us and we almost always pay 2,00 - 10,00 Euros more as we have to pay additional fuel surcharges and other wonderful DHL & Postal extras. Door-to-Door service is never cheap, but it is secure for all parties and quite fast indeed.
As a company inside EU, we honor all basic online sale customs related to online sales. You may view your rights here: Return of unwanted goods in EU
Shipping costs you pay during the initial order can be refundable (if you return everything you ordered and in the same condition they were delivered to you), but like stated above and in the EU instructions, you are fully responsible for all return costs. Return costs will never be refunded, not even if you know or are somebody important. Please kindly refrain from ordering, if you do not accept this. You and the courier you choose are also responsible for the return parcel, so please use reliable couriers and please make sure you pack the return parcel with great care, so the items are safe and will not be damaged during the transport. It is highly advisable to use only tracked & insured parcels, as we can not take responsibility for lost return parcels.
We have “few” simple rules & reguests for you:
Still willing to place an order to my shop? You must be very reasonable, highly intelligent person. Welcome and prepare to be satisfied.
With best regards,
Marko Niinimäki
The Shopkeeper Himself
Oy Smart Guard Systems Ltd
Mannerheiminkatu 7
06100 Porvoo
Finland
Contact email: info@supernova.fi
Voimassa 30.3.2007 alkaen, ehdot tarkistettu viimeksi 25.11.2020.
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info@supernova.fi